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Administration Volunteer welcome and induction

Welcome and thank you. We hope you enjoy volunteering with us.

Your welcome and induction checklist

Our welcome and induction checklist gives you pointers for settling into your role and finding out about our work, the policies and resources in place to support you.

Download our Administration Volunteer welcome and induction checklist as a PDF

If you’re recruiting volunteers, please bring a printed copy of this checklist to your initial meeting.

You can request a printed copy of this checklist from our Services and Support Administration Team.

Here's a quick view of the resources listed in the checklist:

Welcome resources

  1. Administration Volunteer role description
  2. Our welcome video and welcome booklet
  3. Our What is MS video and information
  4. Our Strategy video
  5. Representing the MS Society
  6. Our policies and documents
  7. Our Expenses policy
  8. Our expenses claim form

My mandatory learning

  1. Our Data protection policy
  2. Handling data
  3. The Portal
  4. Health and Safety basics
  5. Our events risk management system
  6. Our Equal opportunities and inclusion policy
  7. Our Diversity position statement

Learn as you go

  1. Using MS Society email
  2. Using our brand
  3. Our Quality Standards

Sources of support

Your Group Coordinator leads the team and is here to support you. If your Group Coordinator isn’t able to help, your Local Networks Officer (LNO) is the key staff contact for local groups.

  1. Get contact details for your LNO

Our Supporter Care Team can signpost you to the staff in other departments. A list of staff contacts who may support you is also available.

  1. The Supporter Care Team
  2. Staff support

Our Group Handbook offers guidance on the practices and procedure groups should follow.

  1. See our Group Handbook

  2. Back to Administration Volunteer role