How to show emotional support in an email
As Support Volunteers you all have the skills to support someone emotionally on the phone or face to face. But how do you make an email response supportive and warm?
Come along to a workshop where you can pick up some tips from the MS Society Helpline on how to show empathy in an email.
There will be a maximum of 10 people in each workshop so there is plenty of opportunity to talk.
We expect these workshops to book up fast – if they are full, just send me an email and I can organise some more.... Barbara Sujecka
Email Barbara Sujecka if you have any questions about joining a session.
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