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Helpline Volunteer welcome and induction


Your welcome and induction checklist

We want you to have an opportunity to find out about our work, the policies in place to support you and the resources that will be essential to you.

Our welcome and induction checklist gives you pointers for settling into your role.

Download our Welcome and induction checklist as a PDF

You can get a printed copy from the person who recruited you.

Here's a quick view of the resources listed in the checklist:

Welcome resources

  1. Insight Volunteer role description
  2. Our welcome video and welcome booklet
  3. Our What is MS video and information
  4. Our Strategy video
  5. Representing the MS Society
  6. Our expenses policy
  7. Our expenses claim form

My mandatory learning

  1. Our data protection policy
  2. Handling data
  3. Information on safeguarding and our policies
  4. Our equal opportunities and inclusion policy
  5. Our diversity position statement.
  6. Our confidentiality statement

Sources of support

Your staff contact is here to support you, answer questions about what you’ll be doing, your learning and where you can get more information.

Our Supporter Care Team can signpost you to the staff in other departments.
A list of staff contacts who may support you is also available.

  1. The Supporter Care Team
  2. Staff support

  3. Back to Helpline Volunteer role