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Membership administration

Membership is open to anyone who has an interest in our work, and currently costs a flat subscription fee of £5.00 per year.

We provide information, support and services for all people affected by multiple sclerosis (MS). A person does not have to be a member to access our services, nor does being a member give any greater entitlement to our support.

See Group Handbook C4: Membership administration

  1. New members
  2. Membership renewals
  3. Need support?

New members

Members can join us in the following ways:

Online

New members can join online via the MS Society website. They can choose to make a one-off payment, or set up a Direct Debit to renew their membership automatically in future.

By phone

The Supporter Care Team is available to deal with membership application requests, and take payment of membership fees over the phone.

By post

Membership Application Forms can be downloaded from the MS Society website and posted to us with payment, or printed copies can be requested from the Supporter Care Team.

Locally

New members may choose to join through their local MS Society group. Your group should not keep a stock of membership forms – applications submitted on out of date forms may not be valid.

  1. Download our Membership Form
  2. Ask the Supporter Care Team to send a printed copy

When a member joins via your group, you must forward their membership form and fee to MS National Centre to be processed. This will enable us to collate all membership information (both local and central joiners) centrally.

All new members who are in your catchment area will be automatically allocated to your group, unless they tell us otherwise.

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Membership renewals

MS Society membership is annual, meaning that it needs to be renewed each year, at the end of the month a member joined.

If a member has set up a direct debit or standing order, their membership will be renewed automatically and they will not receive a renewal notice.

All other renewals are managed by the Supporter Care Team, which sends out reminders throughout the year. If a member tells us about any change in their details, we'll update their record. If you become aware of a member's change of details, or the death of a member, you must tell the Supporter Care Team as soon as possible, to keep our member information up to date and accurate.

If a member renews via your group, you must contact the Supporter Care Team so that their membership record can be updated, and to ensure that no further renewal reminders are sent.

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Need support?

The Supporter Care Team is here to help with all membership matters.

  1. Contact the Supporter Care Team

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