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Investing in Volunteers

We want to ensure that all our volunteers have the best possible experience while volunteering with us, and feel safe, supported and confident in their role.

To ensure that we’re doing the best for our volunteers we’re undertaking a process called Investing in Volunteers (IiV). This is the UK quality standard for good practice in volunteer management.

It’s a fantastic opportunity to highlight what we’re already doing well, improve the experience for all our volunteers and ensure we offer an attractive prospect for potential volunteers.

In 2017 we looked at our current policies and practices and reviewed them against the standard. This has highlighted any gaps and areas where we could do better and from this we have developed an action plan and programme of improvements for 2018.

So far we introduced a new exit process for volunteers who leave us, new policies around references, new support for staff and volunteers who manage or support volunteers and produced additional information on valuing volunteers for our Trustees and staff.

We’ll keep you updated with our progress. If you’d like to contribute to the process – whether by helping to implement the plan or promoting the benefits of volunteering with us – we’d love to hear from you! Find out more about Investing in Volunteers here or get in touch with