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Starting or restarting face-to-face services, social activities and fundraising

June 2022 update:

Our living-with-COVID guidance for running face-to-face services and activities currently follows advice from public health government agencies and the Health and Safety Executive.

An event can only go ahead once you’ve completed the relevant risk management process and documentation. It should also be run in accordance with MS Society guidelines, which are as follows: 

  • The venue should be well ventilated 

MS Helpline - could you spare a few hours a week?

Could you spare a few hours a week to provide emotional support and information for people affected by MS? If so, our MS Helpline team would like to hear from you.

Investing in Volunteers

In the next few months we’ll be independently assessed for Investing in Volunteers accreditation.

Lead Shop Volunteer

Lead Shop Volunteer welcome and induction

Welcome and thank you. We hope you enjoy volunteering with us.


Donating group funds towards research

As an organisation, one of our key goals is finding effective treatments, on a journey to ultimately prevent MS. Our ambitious Stop MS Appeal is on its way to raising £100 million to fund the groundbreaking research that will make this happen.

We pride ourselves on only funding the best research, according to the priorities chosen by people with MS. Our Research Team work hard to ensure that any research we fund supports our goals and is of high quality. It needs to meet the conditions of the grant application, and be peer reviewed by other researchers.

Trialling a new approach to Coffee & Chat

We want to ensure our volunteers have the opportunity to connect with more people in our local group network. So, from next month onwards, our Coffee & Chat sessions will be open to group volunteers from across the UK.

Whether you’re located in a small rural village or a bustling city, our Coffee & Chat sessions will provide a space to come together for an informal catch-up. This will be an opportunity to share updates, challenges and ideas with each other, and meet with members of the Volunteer Support Team.

More on GoodBox

At the end of June, we let you know that GoodBox, our supplier of devices for contactless donations, is in financial difficulty. If you missed what we said, you can read about it here.

Since then, an Administrator has been appointed, and they have six weeks to provide a timeline on what will happen next. So we won’t know anything more about the future of GoodBox until then.

Group finance support update

Staff Recruitment

When our last Community Networks Accountant left in March, we took the opportunity to review the finance support we provide to our groups. As a result of this, we developed two new roles with slightly different focusses:

  • A fixed-term, part-time, Finance Assistant - to respond to and resolve volunteer queries

  • A Community Networks Business Partner – to look at some of the bigger challenges we need to address, such as processes that need improving

Update on our BBC Lifeline Appeal

The MS Society’s Lifeline Appeal was broadcast on the BBC on 26 June. Chef Tom Kerridge presented the film, which focused on three people with MS (Sasha, Stuart and Val) and their stories about our MS Helpline, research and local groups.