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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Title Description Typesort ascending Topic Main audience
HSV: 127A - Personal emergency evacuation plan
Comments, compliments and complaints policy and procedure The MS Society comments, compliments and complaints policy outlines how we deal with positve and negative feedback from members, service users or the public about any of our functions or services.
Campaign Pilots: Social media guidance This guidance is for volunteers involved in the local campaigns pilots. It include tips for using social media to run a successful campaign as well as guidance on staying safe and how to represent...
Group Handbook Appendix 5: Code of Fundraising Practice in summary An overview of the Code as it applies to our volunteer-led groups.
Step-by-step guide to restarting your 1-to-1 services through an SLA 
Whistleblowing (public interest disclosure) Policy and Procedure The MS Society Whistleblowing policy sets out the procedure to follow if you have cause to raise a concern about exceptional or serious malpractice.
Our Investing in Volunteers (IiV) journey - summary of findings
HSV: 112 - Safety checklist Use this form when carrying out annual or six-monthly checks of lighting, appliances and lifting equipment.
Shop Volunteer role description Use this role description to learn how our Shop Volunteers deliver impact for people affected by MS.
Volunteer's Week - Resources for social media use
VPRA: 501A - Safety in garage/ storage space Groups operating a garage whether for a vehicle or as storage space must ensure this risk assessment is completed by the person responsible for safety in the property
My MS Walk patch Give your MS Walk supporters our patch to wear as they walk, roll or stroll.
Shop COVID-19 HS RA Complete this risk assessment for therapy or exercise sessions for people with MS.
Fundraising videos transcripts For a transcript of the videos made for How the Booths did it and Fundraising in the community top tips.
Shop Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Shop Volunteers to settle in.
Local Campaigner (pilot) welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Local Campaigners to settle in.
Signatory responsibilities As a cheque signatory, you have a responsibility to help prevent fraud. Refer to this list when signing cheques.
Teamspirit 226 - September 2019 - Finance issue Teamspirit 226 - September 2019 - Finance issue
Holiday homes review - further information More information about our holiday homes review.
HSV: 125A - Appointed person responsibilities To be completed by each MS Society group member agreeing to take responsibility should an emergency occur, during an event with less than 25 people.