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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Title Description Typesort descending Topic Main audience
Personal Care Policy Our personal care policy ensures that people with MS attending MS Society services, meetings and events have access to the personal care they need.
Group Handbook updates - October 2019 Your guide to what's in each section and what's changed in the October 2019 update.
Teamspirit 178 - September 2011 (PDF) Our bi-monthly magazine for branch officers and national support group committee members.
Teamspirit Data and Technology Special Edition - May 2018 (PDF) Data and Technology special edition of Teamspirit prior to the GDPR coming in to effect on 25 May. Support and information for local group volunteers.
Preparing a fundraising plan A step-by-step guide to developing a fundraising plan.
National Campaigner welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new National Campaigners to settle in.
Group Handbook A5: Health, safety and wellbeing Safe volunteering, reporting accidents, risk management, equipment purchases and donations, safeguarding, services for young people, insurance and minibus administration.
MS surveys - poster and postcard resources
Group list for Volunteer Network Events To find the session which relates to your group, please see the list of group names here. Click on the session date to register to attend.
HSV: 040 - Legionnaire’s and transport Guidance for minimising the risk of Legionnaire's in branch vehicles.
HSV: 127A - Personal emergency evacuation plan
Comments, compliments and complaints policy and procedure The MS Society comments, compliments and complaints policy outlines how we deal with positve and negative feedback from members, service users or the public about any of our functions or services.
Campaign Pilots: Social media guidance This guidance is for volunteers involved in the local campaigns pilots. It include tips for using social media to run a successful campaign as well as guidance on staying safe and how to represent...
Group Handbook Appendix 5: Code of Fundraising Practice in summary An overview of the Code as it applies to our volunteer-led groups.
Step-by-step guide to restarting your 1-to-1 services through an SLA 
Whistleblowing (public interest disclosure) Policy and Procedure The MS Society Whistleblowing policy sets out the procedure to follow if you have cause to raise a concern about exceptional or serious malpractice.
Our Investing in Volunteers (IiV) journey - summary of findings
HSV: 112 - Safety checklist Use this form when carrying out annual or six-monthly checks of lighting, appliances and lifting equipment.
Shop Volunteer role description Use this role description to learn how our Shop Volunteers deliver impact for people affected by MS.
Volunteer's Week - Resources for social media use