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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Title Description Typesort ascending Topic Main audience
Portal User Guide A step-by-step guide to the different functions of our Portal.
Shops review proposal
Our Volunteering Strategy 2020-2023
VTRA: 007A - Driving a vehicle Complete this risk assessment if you drive a minibus, van or other vehicle owned by your branch or group.
Stop MS Appeal frequently asked questions
Exit process for local volunteers Use this flowchart when a person stops volunteering with your group.
Group Handbook A3: Our values and how we deal with problems Our organisational values, our Code of Conduct, equality, diversity and inclusion, and dealing with problems.
Free will writing service A poster of our free will writing service for supporters
Safeguarding children policy and procedure (Scotland) MS Society safeguarding children policy and procedure (Scotland)
New booklet: MS and your bowels Free print copies of this booklet can be requested from our online shop -
'Which means that' - show how your group makes a difference This exercise uses facts and statistics about your group to show how you make a difference to people’s lives.
Data Protection for GDPR eLearning: TalentLMS trouble shooting
Group Handbook Appendix 3: MS Society rules for groups Our rules for groups and for volunteers included in the Group Handbook.
Introducing the MS Society — Editable PowerPoint presentation for volunteer use This presentation covers who we are and what we do. ​Please use these slides when introducing the MS Society to a new audience. Clicking on the link below should save the file in your downloads, from...
SLA template Our current SLA, plus the wording you will need to provide in an accompanying email from the Service Provider if electronic signatures cannot be added to the SLA.
Example Expenses Claim Form This expenses claim form has been filled in so you can use it as an example to follow. It also has top tips to help you as you fill in your own form.
Lone volunteering checklist This checklist is for MS Society volunteers visiting a new person, entering a new environment or travelling alone.
Expenses Policy This policy describes our approach to reimbursing expenses you may incur whilst on MS Society business.
HSV: 939 - One off hotel stays This guidance note is for a short one off overnight hotel stay. It includes hotels or resorts that provide activities (such as Centreparcs) which are managed by the said hotel or resort and are open...
HSV: 141 - Manual handling risk assessment Use this risk assessment to identify the manual handling a volunteer undertakes and any action needed.