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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort descending Description Type Topic Main audience
Campaigner role description Use the role description to learn how our Campaigners deliver impact for people affected by MS.
Campaigner welcome and induction checklist We deliver impact to people affected by MS through our volunteers. This welcome and induction checklist will help our new Campaigners to settle in.
Carers Grant form Carers Grant application form to give to applicants who want to apply to the group for a grant – if your group has chosen to award Carers Grants. There is space at the end to add your group’s details... Form Offering support, Finances Support volunteer, Treasurer
Change of statement address form Fill in and send to our finance team (not Barclays) to change the address on your cash pooling account. Letter
Code of Conduct Our Code of Conduct is a statement of values that anyone involved or connected with us must uphold.
Comments, compliments and complaints policy and procedure The MS Society comments, compliments and complaints policy outlines how we deal with positve and negative feedback from members, service users or the public about any of our functions or services.
Communications Volunteer role description Use this role description to learn how our Communications Volunteers deliver impact for people affected by MS.
Communications Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Communications Volunteers to settle in.
Complementary therapy SLA frequently asked questions This FAQ will help answer your questions about setting up a complementary therapies service level agreement.
Conflicts of interest policy
Consent Form From time to time you may wish to publish personal information, such as in a newsletter or website article. By signing a consent form, a person gives their consent for information about themselves,...
Coronation Street Q&A - June 2017 A Q&A to support volunteers receiving any enquiries following the Coronation Street storyline on MS. Factsheet and informational document Support Support volunteer
Coronavirus factsheet for those not online If someone you know can’t get online, you can print our factsheet about multiple sclerosis and COVID-19 out for them. It includes information about the risk from COVID-19, social distancing, MS...
COVID induction for DC - Aug 2020 Complete this risk assessment for exercise equipment provided to people with MS.
COVID induction for transport - Sep 2020 Complete this risk assessment for each event you organise in a controlled venue, such as a museum.
Data Protection for GDPR eLearning: Frequently asked questions
Data Protection for GDPR eLearning: TalentLMS trouble shooting
Data Protection Policy Our Data Protection Policy ensures we fulfil our legal data protection requirements, respect the privacy of individuals, and their right to exercise control over data held about themselves.
Data protection under the GDPR - FAQs Frequently asked questions (FAQs) about the General Data Protection Regulation.
DC COVID-19 HS RA - Oct 2020 Any complementary therapist providing services to people with MS must fill out and sign this form.