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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort descending Description Type Topic Main audience
Group Handbook A4: Our legal identity, policies and rules Our legal identity, our charitable objects, representing us and following our policies and rules.
Group Handbook A5: Health, safety and wellbeing Safe volunteering, reporting accidents, risk management, equipment purchases and donations, safeguarding, services for young people, insurance and minibus administration.
Group Handbook A6: Handling data Our personal data responsibilities, safe data storage and disposal, the rules for emails, using membership data, images and stories.
Group Handbook A7: Keeping in touch Contact with your Local Networks Officer and maintaining a record of your services.
Group Handbook Appendix 1: Volunteer website resource index A full list of online tools and written resources included in the Group Handbook.
Group Handbook Appendix 2: Sources of support Contact details for all staff teams referred to in the Group Handbook.
Group Handbook Appendix 3: MS Society rules for groups Our rules for groups and for volunteers included in the Group Handbook.
Group Handbook Appendix 4: MS Society financial rules for groups Our financial rules for volunteer-led groups.
Group Handbook Appendix 5: Code of Fundraising Practice in summary An overview of the Code as it applies to our volunteer-led groups.
Group Handbook B1: Availability, contact and communication Availability, being easy to contact, communicating with our members, and press and publicity.
Group Handbook B2: Using our brand Our brand values, using our brand in print, online and in email communication, Web to Print and MS Society branded materials.
Group Handbook B3: Giving information Dealing with information enquiries, our publications, giving information about grants and signposting to key local services.
Group Handbook B4: Managing your finances Your financial responsibilities, financial records and controls, raising, holding and using funds, banking and account administration, VAT and Gift Aid.
Group Handbook B5: Fundraising Our fundraising standards, merchandise, keeping fundraising legal and safe, financial matters and contributing to UK-wide work.
Group Handbook B6: Planning and delivering quality services and activities Understanding local need, our local priorities, clinical services and complementary therapies, delivering quality services and activities.
Group Handbook C1: Volunteering with us Understanding your volunteer needs, recruitment, agreeing the role, welcome, induction and 'must do' training, supporting and recognising volunteers, and what to do when a volunteer leaves.
Group Handbook C2: Disclosure checks The disclosure process in England and Wales, Northern Ireland and Scotland, and what happens if an applicant has a criminal conviction.
Group Handbook C3: Your Coordinating Team Organising your team, making decisions, keeping records and dealing with concerns.
Group Handbook C4: Membership administration New members, membership renewals and using membership data.
Group Handbook D1: Offering MS Support Our MS Support priorities, setting up an MS Support service, Lead/ Support Volunteer induction, training and ongoing support.