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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort descending Description Type Topic Main audience
Holiday homes review - further information More information about our holiday homes review. News Everyone
Holiday homes review proposal Document
Hollyoaks Q&A - January 2017 A Q&A to support volunteers receiving any enquiries following the launch of the Hollyoaks Nancy Osbourne diagnosis of MS storyline on 19 January. Factsheet and informational document Support, Publicity Everyone
How the Booths did it - distance learning pack The Booths have been fundraising for us since 2011. In this distance learning pack, we find out about their story and how they’ve made this annual event a success.
How to add or edit service information on the Portal This guide will help you use the Portal to add or edit information about the services and activities your group provides.
How to be easy to contact by email Being easy to contact by email has become an important way to support people affected by MS. This guide includes practical suggestions to help your group to do this. Guide Branch and group basics, Essentials Support volunteer, Secretary, Chair
How to be easy to contact by phone Being easy to contact by phone is an Essential requirement for branches and groups. Factsheet and informational document Essentials Support volunteer, Newsletter editor, Treasurer, Secretary, Chair
How to develop a benefits advice partnership A range of resources to support your branch or group to develop a benefits advice partnership. Guide Offering support Support volunteer
How to nominate a Shining Star Read this guide before you submit a Shining Star nomination.
How to recruit and manage branch based employees Creating and filling paid roles should only be done after serious consideration and with a solid understanding of the legal obligations and liabilities involved. Guide Branch and group basics Chair
How to set up your MS Support Service - distance learning pack The offline version of our presentation on how to set up your MS Service
How to update group account signatories Guidance on completing a mandate form to add or change signatories on your MS Society cash pooling account Guide
HSP: 102V - Events risk management policy procedure All the documents you need to keep people safe at events. Guide Events, Health and safety Events coordinator, Secretary, Chair, Fundraiser
HSP: 103V - Fitness risk management policy procedure All the documents you need to keep people safe during fitness activities. Guide Health and safety Support volunteer, Secretary, Chair, Everyone
HSP: 112V - Transport risk management policy procedure All the documents you need to keep people safe when using transport. Guide Health and safety Transport officer, Chair
HSP: 2031V - Non implementation of volunteer risk management What action the MS Society will take where a group is unwilling or unable to put the VRM system into practise. Factsheet and informational document Health and safety Everyone
HSP: 311EV - Inclusion of assistance dog partners policy Health and safety policy on the inclusion of assistance dog partners. Document Events, Health and safety, Insurance Everyone
HSV: 000 - Volunteer responsibilities Guidance on your responsibilities and the staff roles that support you with risk management. Guide
HSV: 000V - Volunteer responsibilities (events) Guidance on your responsibilities when organising events, and the staff roles that support you with risk management. Factsheet
HSV: 003E - Events risk management audit form Your LNO will complete this form when checking that your group is implementing the events risk management system.