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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort descending Description Type Topic Main audience
Helpline Volunteer role description Use this role description to learn how our Helpline Volunteers deliver impact for people affected by MS.
Helpline Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Helpline Volunteers to settle in.
Holiday homes review - further information More information about our holiday homes review.
Holiday homes review proposal
Hollyoaks Q&A - January 2017 A Q&A to support volunteers receiving any enquiries following the launch of the Hollyoaks Nancy Osbourne diagnosis of MS storyline on 19 January. Factsheet and informational document Support, Publicity Everyone
How the Booths did it - distance learning pack The Booths have been fundraising for us since 2011. In this distance learning pack, we find out about their story and how they’ve made this annual event a success.
How to develop a benefits advice partnership A range of resources to support your group to develop a benefits advice partnership.
How to nominate a Shining Star Read this guide before you submit a Shining Star nomination.
How to recruit and manage branch based employees Creating and filling paid roles should only be done after serious consideration and with a solid understanding of the legal obligations and liabilities involved. Guide Branch and group basics Chair
How to set up your MS Support Service - distance learning pack The offline version of our presentation on how to set up your MS Service
How to share your experiences of employment with the APPG for MS
How to update group account signatories Guidance on completing a mandate form to add or change signatories on your MS Society cash pooling account Guide
HSE guidance - safe use of ladders and stepladders Read this guidance if stepladders are to be used
HSP: 103V - Fitness risk management policy procedure All the documents you need to keep people safe during fitness activities.
HSV: 000 - Volunteer responsibilities Guidance on your responsibilities and the staff roles that support you with risk management.
HSV: 000V - Volunteer responsibilities Guidance on your responsibilities when organising events, and the staff roles that support you with risk management.
HSV: 011 - Driver flowchart Use this document to check you meet all the criteria for driving an MS Society vehicle.
HSV: 012 - Insurance letter A template letter to send to your car insurer to let them know you'll be using your car for volunteering purposes.
HSV: 013 - Log book system Use this form to record all journeys, vehicle safety checks and passenger lists.
HSV: 014 - Monthly vehicle checklist Use this checklist every month for each vehicle you own, to check things like tyres, doors and lights are working properly.