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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Title Description Typesort ascending Topic Main audience
VPRA: 301A - General safety (day centres) Branches operating a day centre must ensure this risk assessment is completed by an appropriate person (known as day centre contact).
How to set up your MS Support Service - distance learning pack The offline version of our presentation on how to set up your MS Service
VPRA: 101 - Property risk assessment (general) Reference document showing the hazards and necessary control measures relating to property.
Support group sessions for Support Volunteers - welcome pack Information about support group sessions for Support Volunteers - how to sign up for a session and information about the group. Support volunteer
Using the Portal 9 - How to remove an event or service A step by step guide to removing a group event or service from our Portal.
How to develop a benefits advice partnership A range of resources to support your group to develop a benefits advice partnership.
GDPR Privacy Statements Use this guide when you need to construct a Privacy Statement
Letter template for new fundraisers Use this to offer support to anyone raising funds for you - should be sent with branded materials like running vests or balloons.
Project Management Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Project Management Volunteers to settle in.
Local Campaigning Toolkit - Introduction to campaigning Why we campaign, and the steps to take to build a great campaign.
Group Handbook Appendix 1: Volunteer website resource index A full list of online tools and written resources included in the Group Handbook.
Stop MS Appeal frequently asked questions
Resolving Volunteer Issues Policy and Procedure This policy should be followed if a volunteer has concerns about their volunteer experience. It also applies when the MS Society has concerns about a volunteer or a volunteer has concerns about MS...
Resolving Volunteer Issues - Which policy to use Have a look at this flowchart to see how the Resolving Volunteer Issues (RVI) policy links to other policies.
Safeguarding adults policy and procedure (England and Wales) MS Society Safeguarding Adults policy and procedure (England and Wales)
HSV: 914 - Coach trips where vehicle and driver are hired Complete this risk assessment whenever you hire a coach and driver for a trip.
Transport Volunteer role description Use this role description to learn how our Transport Volunteers deliver impact for people affected by MS.
HSV: 914 - Coach trips where vehicle and driver are hired - NOT IN USE AT THIS TIME Use this event guidance when organising coach trips where vehicle and driver are hired.
New booklet: MS and your bowels Free print copies of this booklet can be requested from our online shop - mssociety.org.uk/onlineshop.
Example Expenses Claim Form This expenses claim form has been filled in so you can use it as an example to follow. It also has top tips to help you as you fill in your own form.