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Supporter Care Team

Our Supporter Care Team is your point of contact for queries to most MS Society departments.

See Group Handbook A2: Requirements, support, tools and resources

Contact our Supporter Care Team for help with:

1. Administrative support

  • Health and safety enquiries
  • MS Society email support
  • Portal support
  • Grant application form requests and basic queries
  • Web to Print support
  • Website navigation

2. Fundraising

  • Accessing fundraising materials
  • National fundraising opportunities, such as Cake Break
  • Fundraising location concerns
  • Licence queries
  • Store collection details

3. Membership

  • Membership data and enquiries
  • Changes of address
  • Processing new members and renewals

4. Policy support

  • Your call will be directed to the appropriate person

5. Volunteering

  • Changes to your volunteer team
  • Volunteer learning and resource information
  • Who needs a disclosure check

Contact us

Supporter Care Team
Tel: 0300 500 8084
Email: supportercare@mssociety.org.uk

Opening hours - Monday to Friday, 9am to 5pm

Back to Teams who support you

Topic: 
Volunteer basics