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Volunteer Survey 2019 is live!

It’s almost two years since we last ran our Volunteer Survey. Since then, we’ve used your feedback to make lots of changes to improve volunteers’ experience at the MS Society, such as:

  • An Online Recruitment process, and an improved range of publicity materials, that help us to attract a wider, more diverse pool of volunteers
  • New online training products for volunteers, that enable more people to participate
  • Improvements to the way we reward and recognise volunteers through our Shining Stars scheme and during Volunteers’ Week
  • We’ve simplified and shortened our Resolving Volunteer Issues Policy to make it an easier, hopefully kinder process

One thing many of you told us was to avoid too many surveys! So, we’ve decided to run this survey once every two years, rather than once per year.

But, hopefully you can see how this survey is really important. It’s your chance to tell us what you think, help us to shape our work and to improve the volunteer experience.

Complete the survey

Completing the survey online should take around twenty minutes.

  1. Complete our Volunteer Survey here

You can also ask our Supporter Care Team to send you a printed copy.

Supporter Care Team
Tel: 0300 500 8084

Opening hours - Monday to Friday, 9am to 5pm

Spread the word

Please spread the word to your fellow volunteers - we need as many of you as possible to complete this survey.

The survey is open until 22 September 2019.

Back to Volunteering with us