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Phase Two of GDPR eLearning rollout coming soon

At the end of February, we launched a new GDPR eLearning called Keeping Data Safe. Anyone in certain roles who's not done GDPR training in the last two years and/or has an MS Society email account or access to the Portal will be asked to complete it to retain access to our systems.

Since then, we’ve been sending it out to the first group of volunteers who need to complete it. We’ve had a great response, so thanks to those of you who have already completed the training. If you’ve received it, but not completed it yet, please do so as soon as possible. If you’d like some help with completing it, you can sign up here to join one of our support sessions on Zoom.

In Phase One, we sent the training to volunteers in these six roles:

  • Administration Volunteer
  • Communication Volunteer
  • Finance Volunteer
  • Group Coordinator
  • Lead Support Volunteer
  • Support Volunteer

Now, in Phase Two, we’ll be sending it to volunteers (who haven’t already been covered in Phase One) in the following roles:

  • Activities Organiser
  • Befriending Volunteer
  • Campaigner Volunteer
  • Council Member
  • Forum Moderator
  • Fundraising Group Coordinator
  • Fundraising Volunteer
  • Health & Safety Volunteer
  • Helpline Volunteer
  • Influencer
  • Multimedia Volunteer
  • Stop MS Champion
  • Volunteer Driver

If you’re in one of these roles, you may not have been asked to do GDPR training before. But we’ve recently reviewed our role descriptions, and all the roles in the list above will now require it to be completed.

The training and multiple-choice test takes on average 30-45 minutes and you don’t have to complete it in one go. We’ve received positive feedback from many volunteers already – describing it as easy to navigate and understand.

How will I know if this affects me?

If you need to complete the GDPR- Keeping Data Safe eLearning, you’ll receive an email notification from our online learning platform called Talent LMS. This will appear in your inbox from 'MS Society e-learning gateway'.

  • Existing users

If you’ve done eLearning with us before, and already have a Talent LMS account, all you need to do is click on the link in the notification and sign in with your existing username and password to be taken to the e-learning. Your username will be included in the email. 

If you don’t remember your password, you’ll see an option to reset it on the login page. Please note, the link to reset your password can take a little time to come through on email – please be patient and check your spam or junk folder if it’s delayed. 

  • New users

If you’re new to Talent LMS, you’ll receive an email notification with your username and password once we’ve created your account.  

You’ll then receive another email notification from Talent LMS with a link to the e-learning. You can then sign in with the username and password we’ve given you. When you log in, you’ll be prompted to create a new password. Once you’ve created your new password, you’ll find the e-learning in the course list on your homepage.  


If you have any questions:

  • Volunteers in our local groups – Please contact the Volunteer Support Team at [email protected] or by calling 0300 500 8084 - option #3.

  • All other volunteers – Please contact [email protected].

Why is GDPR – Keeping Data Safe so important?

You may not feel GDPR is the most exciting topic, but we all have a responsibility to keep people in our MS community and their personal data safe.

It’s vital you complete the eLearning because:

  • It will support you to look after data safely - not just for the MS Society, but wherever you are, and whoever’s personal information you’re entrusted with.

  • Memories fade, and laws and organisational processes and policies change. This e-learning provides a timely refresher on the principles of data protection.

  • Personal data relates to real people, and failing to protect their data can have real consequences for the very individuals that we’re here to support.

  • The MS Society is legally required to ensure that all individuals who use or record people’s data on its behalf receive regular training. If volunteers don’t understand how to keep data safe, we can’t give access to systems which hold personal information.

  • It will support you to overcome fear of data breaches. The eLearning covers how to recognise a data breach and get help. The worst thing to do is ignore a breach.

  • Criminals trying to steal data for personal gain are becoming more sophisticated. The e-learning will support you to stay vigilant.