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Changes to MS Helpline operating hours
Submitted by Belinda.Elek on Tue, 2025-12-16 09:37
Beginning in January 2026, the operating hours when people can contact the MS Helpline (including specialist services) will change to 9:00am - 5:00pm, Monday – Friday.
Our Helpline remains a vital service for people affected by MS seeking emotional support, information and signposting to specialist services.
These slightly reduced contact hours reflect staff capacity as we prepare for the launch of the MS Help Hub in April. We’ll have further updates on what you can anticipate from MS Help Hub services in the newsletter and in group communications over the coming weeks.
