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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort descending Description Type Topic Main audience
Quality Standards information collection form We're working on this resource - check back soon.
Record of Safeguarding Concern and Actions Form Use this form to record disclosures of abuse, suspected abuse or potential harm to an adult at risk.
Recruiting volunteers online - distance learning pack A preview of our Online Recruitment
Recruiting volunteers online distance learning pack This distance learning pack outlines the steps to recruiting volunteers, from when you first realise you need a volunteer to helping them settle into their role.
Recruitment guides- Outline Find out what's covered in our recruitment guides.
Resolving Volunteer Issues - Formal Process Flowchart Use this flowchart to find out more about the steps involved in resolving issues formally in line with the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues - Informal Process Flowchart Use this flowchart to find out more about the steps involved in resolving issues informally in line with the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues - Note Taking Template Use this note taking template to help you take notes during a meeting to resolve an issue using the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues - Which policy to use Have a look at this flowchart to see how the Resolving Volunteer Issues (RVI) policy links to other policies.
Resolving Volunteer Issues Guidance - for someone raising an issue Use this guidance if you'd like to find out more about how to raise an issue using the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues Guidance - for someone who's had an issue raised about them Use this guidance if you've had an issue raised about you and you'd like to find out more about the principles and steps involved in resolving an issue.
Resolving Volunteer Issues Policy and Procedure This policy should be followed if a volunteer has concerns about their volunteer experience. It also applies when the MS Society has concerns about a volunteer or a volunteer has concerns about MS...
Responding to adult safeguarding concerns This guide is for all volunteers who come into contact with people with MS, either in person, by phone or by email during the course of their volunteering activities.
Safeguarding adults policy and procedure (England and Wales) MS Society Safeguarding Adults policy and procedure (England and Wales)
Safeguarding adults policy and procedure (Northern Ireland) MS Society Safeguarding Adults policy and procedure (Northern Ireland)
Safeguarding adults policy and procedure (Scotland) MS Society Safeguarding Adults policy and procedure (Scotland).
Safeguarding adults: Specific types of abuse and their indicators A guide to the different types of abuse or harm and their indicators.
Safeguarding awareness training distance learning pack The distance learning pack of our safeguarding awareness training. Volunteer basics Everyone
Safeguarding children and young people - making a referral Guidance on the information to include when reporting a child or young person safeguarding concern to the Safeguarding Responders Group.
Safeguarding children and young people - recognising child abuse This guidance lists the types of child abuse you may encounter and how to recognise them.