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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort ascending Description Type Topic Main audience
How to share your experiences of employment with the APPG for MS
How to set up your MS Support Service - distance learning pack The offline version of our presentation on how to set up your MS Service
How to recruit and manage branch based employees Creating and filling paid roles should only be done after serious consideration and with a solid understanding of the legal obligations and liabilities involved. Guide Branch and group basics Chair
How to develop a benefits advice partnership A range of resources to support your group to develop a benefits advice partnership.
How to create a QR code QR codes are an easy way to direct people to your websites, Facebook pages or fundraising pages, especially if you don't have a card reader. We've put together a simple guide on how to...
How the Booths did it - distance learning pack The Booths have been fundraising for us since 2011. In this distance learning pack, we find out about their story and how they’ve made this annual event a success.
Hollyoaks Q&A - January 2017 A Q&A to support volunteers receiving any enquiries following the launch of the Hollyoaks Nancy Osbourne diagnosis of MS storyline on 19 January. Factsheet and informational document Support, Publicity Everyone
Holiday homes review proposal
Holiday homes review - further information More information about our holiday homes review.
Health and Safety Statement 2023 - 2024 Outlines the MS Society's commitment to meeting health and safety standards signed by our CEO.
Health and Safety Policy 2023 - 2024 The MS Society health and safety policy ensures we fulfil legal requirements to protect the health, safety and wellbeing of all staff and volunteers, those using our services and anyone else...
Group list for Volunteer Network Events To find the session which relates to your group, please see the list of group names here. Click on the session date to register to attend.
Group Handbook updates - October 2019 Your guide to what's in each section and what's changed in the October 2019 update.
Group Handbook D1: Offering MS Support Our MS Support priorities, setting up an MS Support service, Lead/ Support Volunteer induction, training and ongoing support.
Group Handbook C4: Membership administration New members, membership renewals and using membership data.
Group Handbook C3: Your Coordinating Team Organising your team, making decisions, keeping records and dealing with concerns.
Group Handbook C2: Disclosure checks The disclosure process in England and Wales, Northern Ireland and Scotland, and what happens if an applicant has a criminal conviction.
Group Handbook C1: Volunteering with us Understanding your volunteer needs, recruitment, agreeing the role, welcome, induction and 'must do' training, supporting and recognising volunteers, and what to do when a volunteer leaves.
Group Handbook B6: Planning and delivering quality services and activities Understanding local need, our local priorities, clinical services and complementary therapies, delivering quality services and activities.
Group Handbook B5: Fundraising Our fundraising standards, merchandise, keeping fundraising legal and safe, financial matters and contributing to UK-wide work.