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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort ascending Description Type Topic Main audience
Safeguarding adults policy and procedure (Northern Ireland) MS Society Safeguarding Adults policy and procedure (Northern Ireland)
Safeguarding adults policy and procedure (England and Wales) MS Society Safeguarding Adults policy and procedure (England and Wales)
Responding to adult safeguarding concerns This guide is for all volunteers who come into contact with people with MS, either in person, by phone or by email during the course of their volunteering activities.
Resolving Volunteer Issues Policy and Procedure This policy should be followed if a volunteer has concerns about their volunteer experience. It also applies when the MS Society has concerns about a volunteer or a volunteer has concerns about MS...
Resolving Volunteer Issues Guidance - for someone who's had an issue raised about them Use this guidance if you've had an issue raised about you and you'd like to find out more about the principles and steps involved in resolving an issue.
Resolving Volunteer Issues Guidance - for someone raising an issue Use this guidance if you'd like to find out more about how to raise an issue using the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues - Which policy to use Have a look at this flowchart to see how the Resolving Volunteer Issues (RVI) policy links to other policies.
Resolving Volunteer Issues - Note Taking Template Use this note taking template to help you take notes during a meeting to resolve an issue using the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues - Informal Process Flowchart Use this flowchart to find out more about the steps involved in resolving issues informally in line with the Resolving Volunteer Issues (RVI) policy.
Resolving Volunteer Issues - Formal Process Flowchart Use this flowchart to find out more about the steps involved in resolving issues formally in line with the Resolving Volunteer Issues (RVI) policy.
Recruitment guides- Outline Find out what's covered in our recruitment guides.
Recruiting volunteers online distance learning pack This distance learning pack outlines the steps to recruiting volunteers, from when you first realise you need a volunteer to helping them settle into their role.
Recruiting volunteers online - distance learning pack A preview of our Online Recruitment
Record of Safeguarding Concern and Actions Form Use this form to record disclosures of abuse, suspected abuse or potential harm to an adult at risk.
Quality Standards information collection form We're working on this resource - check back soon.
Public liability insurance certificate Confirmation of the MS Society's public liability insurance cover.
Providing a volunteer reference Includes who can give a reference and what it should include.
Property Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Property Volunteers to settle in.
Property Volunteer role description Use this role description to learn how our Property Volunteers deliver impact for people affected by MS.
Project Support Volunteer role description Use this role description to learn how our Project Support Volunteers deliver impact for people affected by MS. Document