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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Title Description Typesort descending Topic Main audience
Local Networks Programme Guide E2: Quality Standards A guide to achieving our Quality Standards for the activities delivered or funded by your MS Society group. Guide Everyone
Staying safe when volunteering alone - A guide for volunteers This guide will support you to make safe choices when volunteering alone. Guide Health and safety
Local Networks Programme Guide E1: Clinical services and complementary therapies Definitions, criteria and support available to MS Society groups that deliver or fund clinical services and complementary therapies. Guide Everyone
Local Networks Programme Guide C5: Online accounting Online accounting is our simple to use accounting tool for MS Society groups that deliver activities and handle money. Guide Everyone
Benefits and MS - A How to guide A How to guide to help you respond to enquiries, signpost people to specialist advice and organise an information event. Guide Offering support Support volunteer
Reporting Accidents and Incidents Guide Health and safety Everyone
How to recruit and manage branch based employees Creating and filling paid roles should only be done after serious consideration and with a solid understanding of the legal obligations and liabilities involved. Guide Branch and group basics Chair
HSV: 116A - Portable appliance passed A record is kept of all electrical appliances that passed the portable appliance test, then if there is an issue at a later date we can prove it was tested and sold in a safe condition. Form Health and safety Everyone
HSV: 116B - Portable appliances failed A record is kept of all electrical appliances that failed the portable appliance test so it is clear it was sent for safe disposal. Form Health and safety Everyone
HSV: 132 - Property induction form - portable appliance tester The competent portable appliance tester is responsible for agreeing a process with the shop manager and then ensuring it is in place. All the elements of this form will be checked as part of the... Form Health and safety Everyone
Fundraising complaints form Fill in this form when somebody makes a complaint about fundraising on behalf of, or in aid of, your branch. Form Fundraising
Carers Grant form Carers Grant application form to give to applicants who want to apply to the group for a grant – if your group has chosen to award Carers Grants. There is space at the end to add your group’s details... Form Offering support, Finances Support volunteer, Treasurer
HSV: 122 - Accident report form The accident form was reviewed in November 2023 and replaces all previous versions. Use this form to log and report all accidents. Form Health and safety Everyone
HSV: 123 - Incident report form The incident form was reviewed in November 2023 and replaces all previous versions. Use this form to log and report all near misses or incidents where no one is injured Form Health and safety Everyone
Annual Transport Audit requirements This document outlines what needs to be in place when the external auditors visit to complete the annual audit of your transport. Factsheet Transport officer, Chair
Legal requirements all Volunteer Drivers must meet All Volunteer Drivers must meet the requirements laid out by the DVLA. Care must be taken by Groups to ensure that their drivers have the correct license for the weight of their vehicles Factsheet Essentials, Health and safety Transport officer
Support training overview Find out what's covered on each day of our support volunteer training course. Factsheet Offering support Support volunteer, Chair
Typical questions a trust might ask about branch grantmaking These suggestions will help you fill in a local trust application form to raise funds for your branch grantmaking programme. Factsheet Fundraising Support volunteer, Treasurer, Chair, Fundraiser
Online Shop FAQs Frequently asked questions about our online shop. Factsheet Offering support, Fundraising and campaigning Events coordinator, Support volunteer, Fundraiser, Publicity officer
Producing a branch account summary Use this guide to produce a summary of your branch accounts to include with trust applications. Factsheet Finances, Fundraising Treasurer, Fundraiser