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Welcome to Project Mead
This page will have all the latest news available to help you understand Project Mead, our services transformation project.
Based on feedback from you, our volunteers, and the wider MS community, we’re improving our services to help everyone affected by MS. We’ll make sure everyone who connects with us has access to the same information about our UK-wide services and up-to-date information about local services. And volunteers delivering local services will have better access to support and resources.
The project is named after Margaret Mead, an American anthropologist, who said, "Never doubt that a small group of thoughtful committed individuals can change the world. In fact, it's the only thing that ever has." We couldn’t have said it better!
Project Updates
You can find all project updates below, from newest to oldest.
Project Mead is becoming MS Help
In spring 2026, we’ll celebrate the launch of a new model for UK and local services called MS Help. Read about how this’ll improve support for volunteers and when changes will start taking place.
What’s happening with Project Mead and MS Help
Read the latest on the restructure of our services and how we’ve been talking to you about your thoughts.
Read about the MS Help Hub and local MS Help Teams we’re introducing in our new structure, which is being launched next year.
Hear the latest on Project Mead in our recording from Volunteer Voice. Executive Director for Services and Support Gavin Atkins shares some exciting news about what we’re going to call our newly transformed services and speaks about some of the changes and support for volunteers coming with Project Mead next year.
We’ve improved our website search function
Read about how we’ve overhauled the search function on our website, making it easier for you to find what you’re looking for. We’re also improving how you can find groups, events and support in your area.
Help us name our new UK-wide services model
Read about the ‘Hub model’, the working name for our UK-wide services. Let us know the name you prefer!
Update on Project Mead – our services transformation project
Learn how volunteer and community feedback shaped the development of Project Mead.
Director for Services and Support Gavin Atkins introduces Project Mead and explains how the project will help us better serve the MS community.
Your input is helping us improve
We invited volunteers and people who use our services to roadshow events to help us understand what we need to change. We hosted 28 listening sessions, hearing from over 260 volunteers and community members from across the UK.
Below, you can read about how your voices have been key to developing Project Mead:
Represent our group volunteers to help shape our services
Role description for Group Volunteer Representative – Project Mead Steering Group
Project Mead community roadshow in-person and online events
Project Mead community roadshow events
Project Mead Community Roadshow Event sign-up links
Co-production opportunity: Working together to shape our future
We want to hear from those caring for people with MS
New appointments in the Volunteering and Community Networks Team
Project Mead community research launch
Get in touch!
If you have any questions about Project Mead, please email [email protected].
