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Update on Project Mead

As most volunteers will be aware by now, Project Mead is our services transformation project. We’ve been busy developing a new structure for our services to make it easier for people affected by MS to find trusted information, expert guidance and personal support when they need it.


Our new structure will launch next year as MS Help.

Safeguarding – an update from our Safeguarding Lead

Regardless of gender, race, disability, sexual orientation, religion or beliefs, whether you're pregnant or undergoing gender reassignment, your safety is our priority.




Safeguarding at the MS Society

Safeguarding means making sure that adults with care and support needs and children and young people under the age of 18 are protected from abuse.

Protecting data whilst volunteering from home

As many amongst our community volunteer from home, and even on the move – such as on trains or in cafes – we wanted to remind you of how to keep the information you’re using safe in these environments.



Carols by Candlelight

We’re excited to announce that this year’s MS Society Carols by Candlelight concert will take place at the stunning Central Hall Westminster on Thursday 4 December. Doors will open from 6:30pm, and the concert will start at 7pm.



This year’s theme is ‘Hope Ignited’. The evening will feature heartfelt readings, including poems from distinguished author Alexander McCall Smith, and exclusive musical performances from the Soul Sanctuary Gospel Choir and the St Margaret’s Choristers.

Join us for Volunteer Voice!

Come along to Volunteer Voice – an event that’s all about YOU, our volunteers.

Allow us to reintroduce this event for those of you who are new or feel hesitant about joining.



Volunteer Voice is an opportunity to connect with your fellow volunteers from across the UK. Share your wins and frustrations, hear organisational updates, learn about what other groups and volunteers are up to – and get your questions answered.

Plan ahead this autumn – write your will for free with Octopus Legacy

As the seasons change, it’s a great time to tick off something important from your to-do list: writing or updating your will.

As an MS Society volunteer, you can access a free will-writing service through our partner, Octopus Legacy. It’s our way of saying thank you for the incredible support you give to people affected by MS.

Whether you're writing a will for the first time or just need to make some updates, it’s quick, secure, and can be done from the comfort of your home.

Register for our free will-writing event

We’re pleased to invite you to a special virtual event, hosted in partnership with our will-writing partner Octopus Legacy.

When: Wednesday 1 October at 12noon-1pm

Location: Zoom (link provided upon registration)

The session will cover the following:

There will be no weekly Zoom drop-in session with the Volunteer Support Team on Tuesday 2 September

This is due to a one-off scheduling conflict. The sessions will commence as usual on Tuesday 9 September.

Thank you for your understanding!

Learn more about our drop-in sessions here.

An update on our financial situation

A message from Gavin Atkins, Executive Director of Services and Support

Firstly, I’d like to thank you for your ongoing commitment to the MS community.

Volunteers play a huge role in everything we do, so I wanted to give you an update on our financial situation.

Announcing our new supplier of contactless devices

Thanks to everyone who joined us for Volunteer Voice in July, where we revealed that our new supplier of contactless devices will be Give a Little.






We’re delighted to finally have a definite answer to share with you. But, tempting though it may be, please don’t rush off and buy anything. We’ve secured much better rates for our groups if you do it through us, so wait for more information!