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Using the latest form to claim expenses

We've recently received a few expenses requests using old versions of the claim form. So that we can process your claims as quickly as possible, please make sure you're using the latest version of our expenses form, which can be found here.

And, if you have an old form printed out or saved somewhere, please replace it with this one for future use. Thank you.

Celebrating our Impact Award volunteers

On Wednesday 5 October, we held our Volunteer Impact Awards event to celebrate the impact our volunteers make and recognise outstanding individual contributions.

Research Reporter - September 2022

Your essential guide to what's new in the world of MS science - as compiled by our Research Team!

Read the September issue here.

MS Helpline closure - 29 September pm to 3 October

Due to the MS Helpline conference, the MS Helpline will close on Thursday 29 September at 3pm. It will re-open on Monday 3 October at 9am.

Information about MS is available on our website at www.mssociety.org.uk. There will be a recorded message on the Helpline directing people to NHS services if they have a medical matter, and to Samaritans for emotional support 24/7.

Moving forward after recent events

Whilst The Royal Family’s formal mourning period continues now that Her Majesty the Queen’s funeral has taken place, we’re slowly returning to business as usual so we can ensure we’re still here for those that need us most. No one should face MS alone.

For any local groups who wish to continue with their own events and activities this week, we encourage you to be mindful that people will have been affected by the news differently. Please do seek any support you may need from our staff teams and be sensitive to those around you.

Celebrating volunteer achievement - Tune in to our live award ceremony!












Many thanks to everyone who nominated volunteers either for our previous Shining Stars, or for our new Impact Awards. Across the four nations, and in so many different ways, our volunteers have made a huge difference to people living with MS. And, over the months, the Panel have been truly inspired by reading the nominations.

Introducing the Enthuse fundraising platform

We’ve been hinting at a new online fundraising platform for our groups to use. We’re very pleased to announce that it’s now here and ready to use.





What is Enthuse?

Enthuse is a fully MS Society-branded online fundraising platform for groups to raise money on!​ It’s very similar to JustGiving.

What can it do?

  • People can donate directly to your group on Enthuse, through one-off or regular donations

Cost of living crisis - #BreakingPoint campaign

This is a tough time for everyone, but people with MS are being hit especially hard by the cost of living crisis. This has been caused by years of benefits cuts. Government neglect has forced many to make devastating choices between essentials like food, heating and medication.

A survey we ran earlier in the year found that:

  • Over a quarter of people with MS who took part in our survey don’t have enough money for food, with 1 in 20 telling us they’ve had to use a foodbank in the past year.

Risk management update for groups – services and events

We always want to simplify our risk management paperwork where we can, and to explain processes clearly. So we’ve made a few changes and added some resources:




COVID-19 process updates

  • The COVID-19 guidance sheet HSV: 921b has now been withdrawn from our paperwork. Our guidance and risk assessment forms have all been updated accordingly.

MS Helpline - bank holiday closure

Due to the bank holiday announced for the funeral of Queen Elizabeth II, the MS Helpline will close on Friday 16 September at 7pm and re-open on Tuesday 20 September at 9am.

Information about MS is available on our website at www.mssociety.org.uk. There will be a recorded message on the Helpline directing people to NHS services if they have a medical matter, and to Samaritans for emotional support 24/7.