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Sending group communications to your contacts

When the volunteer Portal reached the end of its life last year, groups lost direct access to their contact lists. Since then, your group’s had to request contact information by contacting the Volunteer Support Team.





We’re very pleased that we can now introduce the new process that restores direct access to this information. Apologies once more that it’s taken us this long to get a working solution in place. We realise how frustrating this has been and thank you for your patience.

Volunteers’ Week 2025 – celebrating YOU!

It was Volunteers’ Week 2-8 June, so we seized the opportunity to thank you for your dedication to our cause. We’re grateful for everything you do to support the MS community.




We’ve improved our website search function

Over the last few months we’ve been telling you about Project Mead, a transformation project improving our services to help everyone affected by MS.




In our project update last month, we told you about our new ‘Hub model’. Our Hub will be a virtual space where you can access up-to-date information about MS and find everything you need to know about our UK-wide services and local services all in one place.

We’ve joined The Richmond Group of Charities!

We’re incredibly pleased to share that we’ve joined The Richmond Group of Charities, a coalition of 14 (now 15, including us!) charities.





Breathing Space Project extended

MS Society Cymru is thrilled to announce that the Breathing Space Project has been extended for another year.

Every unpaid carer deserves recognition and a break to support their wellbeing. The Breathing Space Project provides short breaks for unpaid carers in Wales.


Someone can attend a break by themselves or bring along a friend. The project also organises group activities across Wales, which gives the MS community and unpaid carers a chance to come together and enjoy themselves.

Important - Re new PVG checks for some volunteers in Scotland

Back in March, we told you that Disclosure Scotland would be making some changes to the PVG (Protecting Vulnerable Groups) scheme from April.






This means that, if you're a volunteer in certain roles in Scotland, you now have to be PVG checked for the first time. Or, if you're already a member of the PVG scheme, that you need to add the MS Society to your membership account. You don't need to pay to do this.

The roles are:

Welcome to Project Mead

This page will have all the latest news available to help you understand Project Mead, our services transformation project.





Based on feedback from you, our volunteers, and the wider MS community, we’re improving our services to help everyone affected by MS. We’ll make sure everyone who connects with us has access to the same information about our UK-wide services and up-to-date information about local services. And volunteers delivering local services will have better access to support and resources.

Happy Volunteers' Week 2025!

From Monday 2 to Sunday 8 June, we'll be shouting out about the amazing impact our volunteers make on the MS community across the UK.

Happy Volunteers' Week 2025 - a message from Nick Moberly

[You can turn the captions on or off by clicking on the little square button at the bottom of the screen. It'll appear if you hover your mouse over the video while it's playing.]

Happy Volunteers' Week

Tips for staying a tiny step ahead

You’re probably aware of the cyber-attack on M&S and may have received a notification outlining what happened. M&S has been unable to restart online operations since 25 April. The Co-op Group and Harrods were also hit, with Co-op stocks running low and empty shelves to be seen.


These companies have sent information to their customers outlining what they should do. But, if you’re worried, here are three top tips from our Data Governance Team: