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Help shape our new research strategy

Our current research strategy ended at the end of 2024. So we’re now looking to publish a new one to align with the upcoming new MS Society organisational strategy.





But first we need to consult with a range of people affected by MS to ensure that our research strategy meets the needs of our community. And that we’re talking about it in a clear, understandable way.

Piloting two online peer-support groups

Back in November, we let you know what’s coming up in 2025 from our LivingWell virtual events programme of webinars and peer groups. We’ve listened to feedback from the MS community, and consulted with our MS Community Engagement Group, about the subjects that matter most.


This year promises to be the best and most impactful yet. Wherever someone is in their MS journey, we think they’ll find something to interest and support them.

Face-to-face fundraising in 2025

Following a successful pilot, we started face-to-face fundraising using professional fundraisers last May. Since then, over 1,900 people have signed up to give regular gifts, with an average gift of £119 across the year — a fantastic result.



Increasing the number of regular-giving supporters helps us plan more long term and allows us to build long-lasting relationships with these new supporters.

The Portal has closed down

Now the Portal's no longer in use, there are new ways for you to access contact lists for group communications, and to upload and amend group services.

The Portal has closed down










The volunteer Portal has now reached the end of its life.
From Tuesday 10 December 2024, it's no longer available to volunteers.

We've been mentioning the upcoming loss of the Portal in our monthly e-newsletters. And we recently emailed volunteers in the roles most likely to use the Portal, to inform them of the closure date.

Change to DBS update service renewal process

Are you in a volunteering role with us for which a Disclosure and Barring Service (DBS) check was required? This could be your current role, or one you had in the past.

If you’re in England or Wales, you may have given us permission to register you with the DBS update service once your DBS check was completed. Or you may have done the registration yourself. Registering is free for volunteers.

Co-production opportunity: Working together to shape our future

Over the summer, we told you about Project Mead, the new project we’re working on to make sure we’re offering the right services and support options to people affected by MS.

Assemble launch delayed

This year, we’ve been working hard to prepare to launch our new volunteer management system (VMS), Assemble. You can find out more and watch our sneak peek video about what it will do here.

We’d hoped to start rolling out Assemble to both staff and volunteers this autumn. However, due to reasons relating to the wider project it’s a part of, we’ve unfortunately had to delay the launch.

LivingWell programme for 2025

Our LivingWell programme provides a range of virtual webinars, wellbeing courses, and interactive peer group sessions, all designed to offer support and information to those impacted by MS.

Most sessions are tailored for people living with MS, creating a safe space for open and honest conversations. Some events, like our information webinars, are also open to friends, family, carers, and healthcare professionals.

We’ll continue to share upcoming events in this newsletter every month. However, we’re pleased to be ready to share some of what’s coming up in 2025!