You are here

Using Zoom - Host guide

Volunteer Voice

Download the PDF version of Teamspirit 229

Last year we held a number of events as part of a review of the support we provide to our local groups. These Volunteer Voice events were well received by those who attended and provided an opportunity for volunteers to meet with senior staff, discuss issues and suggest ways that we can better support you to meet the challenges you face.

Key Finance contacts

Download the PDF version of Teamspirit 229

The Finance Team are here to support you. Here’s who to contact for assistance with different aspects of finance:

o For day-to-day finance support (including general finance queries, Online Accounting, copies of remittance advices and iZettle):

Online Accounting - income and supplier refunds

Download the PDF version of Teamspirit 229

We would like to remind you of the income and supplier refund functions that are available within Online Accounting:

Income refund:

Barclays.net charges

Download the PDF version of Teamspirit 229

Barclays.net is the online banking system we use which allows you to make online payments and see your group bank balance. A number of volunteers have commented on the level of charges for setting up Barclays.net on their machines; £25 for a card reader and £20 for a smartcard.

Year End - a big 'Thank you'

Download the PDF version of Teamspirit 229

The Finance Team would like to thank all our groups their hard work and patience throughout our busiest time of year; we really appreciate this.

Thank you also for continuing to analyse your Online Accounting transactions on a monthly basis. This helps us improve the accuracy of information reported to HMRC within our quarterly VAT return, and in financial reports to our trustees. It also ensures we can comply with our Financial Rules.