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Resource library

Looking for a particular guide, form or template? You’ll find them in our resource library, where you can view or download hundreds of volunteer resources.

Simply filter your search by entering the resource title, or by picking the type, topic and audience terms that match what you’re looking for.

Titlesort descending Description Type Topic Main audience
February 2018 MS Support information gathering results Infographic showing Support Volunteer activity captured in December 2017.
Finance Volunteer role description Use this role description to learn how our Finance Volunteers deliver impact for people affected by MS. Document
Finance Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Finance Volunteers to settle in. There are two versions available - one for...
Formal Process Flowchart Use this flowchart to find out more about the steps involved in resolving issues formally in line with the Resolving Volunteer Issues (RVI) policy.
Forum Moderator role description Use this role description to learn how our Forum Moderators deliver impact for people affected by MS. Document
Forum Moderator welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Forum Moderators to settle in.
Fundraising complaints form Fill in this form when somebody makes a complaint about fundraising on behalf of, or in aid of, your branch. Form Fundraising
Fundraising Coordinator welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Fundraising Coordinators to settle in.
Fundraising Group Coordinator role description Use this role description to learn how our Fundraising Group Coordinators deliver impact for people affected by MS.
Fundraising in the Community: Planning for success Find out from our fundraiser Iestyn and Russell their top tips for successful fundraising.
Fundraising self-assessment Assess your branch or group's fundraising strengths and weaknesses and get guidance on how to improve your fundraising. Guide Fundraising Fundraiser
Fundraising standards action plan We've created this resource for volunteers involved in fundraising to plan what they need to do in order to comply with fundraising standards.
Fundraising standards distance learning pack The distance learning pack of our Fundraising standards online presentation.
Fundraising videos transcripts For a transcript of the videos made for How the Booths did it and Fundraising in the community top tips.
Fundraising Volunteer role description Use this role description to learn how our Fundraising Volunteers deliver impact for people affected by MS. Document
Fundraising Volunteer welcome and induction checklist We deliver impact for people affected by MS through our volunteers. This welcome and induction checklist will help our new Fundraising Volunteers to settle in. There are two versions available - one...
GDPR Privacy Statements Use this guide when you need to construct a Privacy Statement
Generic SLA frequently asked questions This FAQ will help answer your questions about setting up a service level agreement.
Generic SLA template Use this SLA template to define what your MS Society group expects from a service provider.
Gift Aid declaration confirmation letter Use this letter to confirm an oral Gift Aid agreement with a supporter.