You are here

Starting services, social activities and fundraising

June 2023 update:

Our living-with-COVID guidance for running face-to-face services and activities currently follows advice from public health government agencies and the Health and Safety Executive.

An event can only go ahead once you’ve completed the relevant risk management process and documentation. It should also be run in accordance with MS Society guidelines, which are now as follows: 

  • The venue should be well ventilated 

  • Anybody feeling unwell should not attend an event

Click here to see our answers to frequently asked questions about starting face-to-face services, social activities and fundraising (last update - October 2023).


Would you like to talk to our Health and Safety Officer, Andy Grant, about keeping everyone safe at your events and the processes you need to follow?

On the first Tuesday of every month at 3pm, Andy will be joining the end of the weekly Volunteer Support Team Zoom drop-in session. He'll be there for half an hour or so for you to drop in with any questions. To connect with Andy, just use the Zoom link below.

Health and Safety drop-in - First Tuesday of every month, 3-3.30pm

Join Zoom Meeting:

Meeting ID: 886 4436 7945
Passcode: 97102971

Starting services delivered by a professional through a Service Level Agreement (SLA)

  • One-to-one services (such as individual podiatry or physiotherapy sessions, or financial advice from a CAB partner)
  • Services for more than one person (such as group exercise classes)

Click here to find out what you need to do to start a service.

Starting group social activities and meetings

  • Socials and meetings in managed venues
  • Socials and meetings outdoors
  • Events run by a professional organisation (such as a canal boat trip)
  • Coach trips
  • Meetings in private homes
  • Socials and meetings in unmanaged venues (where no suitable managed venue is available)
  • Group parties or socials with third party involvement (entertainers)

Click here to find out what you need to do to start a social activity or meeting.

Starting fundraising activities

  • Store collections
  • Having a stall or cheering point at organised events
  • Street collections
  • Organising low-level physical events (such as wheel and walks)

Click here to find out what you need to do to start fundraising activities.