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Starting services, social activities and fundraising

Our Risk Management System is the processes and forms we use so everyone who takes part in our events and activities can feel confident that we take their health, safety and wellbeing seriously.

It also makes sure we meet our legal obligations and standards to keep everyone safe at our events and activities. And it helps to protect the MS Society and our groups, both financially and from personal liability.

From the three sections below, choose the type of service or activity you wish to start. You'll then see the steps you need to take and which form(s) to use. An event can only go ahead once you’ve completed the relevant risk management process and documentation.

Starting services delivered by a professional through a Service Level Agreement (SLA)

  • One-to-one services (such as individual podiatry or physiotherapy sessions, or financial advice from a CAB partner)
  • Services for more than one person (such as group exercise classes)

Click here to find out what you need to do to start a service.

Starting group social activities and meetings

  • Socials and meetings in managed venues
  • Socials and meetings outdoors
  • Events run by a professional organisation (such as a canal boat trip)
  • Coach trips
  • Meetings in private homes
  • Socials and meetings in unmanaged venues (where no suitable managed venue is available)
  • Group parties or socials with third party involvement (entertainers)

Click here to find out what you need to do to start a social activity or meeting.

Starting fundraising activities

  • Store collections
  • Having a stall or cheering point at organised events
  • Street collections
  • Organising low-level physical events (such as wheel and walks)

Click here to find out what you need to do to start fundraising activities.


You can find answers to many of the Frequently Asked Questions about starting services and activities here.

If you still have questions, contact the Volunteer Support Team on [email protected] or 0300 500 8084 (option #3)

If you'd like to talk to our Health and Safety Officer, Andy Grant, he'll be joining the end of the weekly Volunteer Support Team Zoom drop-in session on the first Tuesday of every month at 3pm. He'll be there for half an hour or so for you to drop in with any questions.

To connect with Andy, just use the Zoom link below.

Health and Safety drop-in - First Tuesday of every month, 3-3.30pm

Join Zoom Meeting:

Meeting ID: 886 4436 7945
Passcode: 97102971