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Health and safety

We share a responsibility for the health, safety and wellbeing of all staff and volunteers who work with us, people who use our services and anyone else affected by what we do.

Go to Group Handbook A5: Health, safety and wellbeing
Go to Group Handbook C2: Disclosure checks

Health and safety basics

The basics include our health and safety policy, reporting accidents and incidents, our insurance cover, and equipment donations and purchases.

  1. See our Health and safety basics

Risk management

Our risk management system ensures that everyone who takes part in your events and activities, visits your property, or uses your transport can feel confident that we take their health, safety and wellbeing seriously.

  1. Explore our Risk management system


Safeguarding means making sure adults with care and support needs, and children and young people under the age of 18, in contact with the MS Society, are protected from abuse.

We all have a duty to report safeguarding concerns to a member of the Safeguarding Responders Group.

  1. Find out more about dealing with Safeguarding concerns


Disclosure checks help us to make safer recruitment decisions by identifying people who shouldn't have roles that involve contact with children or vulnerable adults; this can include adults with multiple sclerosis (MS) when they take part in certain activities.

  1. See our guidance on Disclosure checks

Personal care

Personal care is the support a person needs with the activities of daily living. People attending your group services may have personal care needs.

  1. Learn about Personal care

Lone volunteering

Lone volunteering is when you meet a person, enter a new environment, or travel alone as part of your volunteering role.

You may be asked to meet with a person face to face as part of your role, but you must never make a home visit alone.

  1. Find out more about Lone volunteering

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