- Our Data Protection Policy
- Data protection basics
- Data rules
- Keeping personal data safe
- Using membership data
- How long should we keep personal data?
- Sharing personal data
- Need support?
We have a detailed Data Protection Policy and Privacy Notice in place to ensure we fulfil our legal data protection requirements, and protect you from personal liability, provided that you follow our guidance.
Data protection basics include what we mean when we talk about ‘processing data’, the types of personal data we hold, the rights of individuals, and the different ways your volunteer role may bring you into contact with personal data.
- Go to Data protection basics
Our rules for handling data ensure we always comply with the GDPR. They cover your responsibilities when processing written data, emails, images and stories.
- See our Data rules
The GDPR applies to both paper and electronically stored personal data and you must ensure that both are kept safe and secure at all times.
A ‘data breach’ is any situation where personal data is made insecure. We are required to inform the Information Commissioner’s Office of a breach within 72 hours of any volunteer or member of staff becoming aware of it.
- Learn about Keeping personal data safe
Membership data is the personal information we hold about MS Society members. This section includes the importance of only using current membership data, who can access it, and how.
The GDPR requires us to keep data for no longer than is necessary. You must follow our rules for different types of data and dispose of it securely.
- See our guidance on How long to keep personal data
There are specific situations when you are permitted to share personal data with others. If you do so, you must follow our rules.
- Find out more about Sharing personal data
Our Data Governance Team is here to make sure we all meet our personal data, information handling and record keeping obligations. Contact us for help with any data compliance questions you may have.
- Get contact details for our Data Governance Team
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