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Organising your team

Our teams of volunteers deliver a huge proportion of our activity and are integral to our impact on the lives of people affected by MS.

See Group Handbook C1: Volunteering with us

This section is for Group Coordinators and Fundraising Group Coordinators who are responsible for a team of volunteers that support us to meet our organisational goals.

You may be part of a Coordinating Team that oversees the delivery of services and activities for people affected by MS in your area, or you may be part of a dedicated Fundraising Group that generates vital funds for local and national MS Society projects.

Either way, we’ve put together everything you need to recruit, develop, organise and support your team, throughout their journey with us.

Understanding your volunteer needs

Before recruiting volunteers, we want you to think about the role they will play in helping us to meet the needs of people affected by MS.

  1. Find out more about Understanding your volunteer needs

Recruiting volunteers

Finding the right volunteers is key to achieving our goals and making a difference to the lives of people with MS. We’ve put together a range of tools and resources to help you recruit great people.

  1. See our tools and resources for Recruiting volunteers

Roles, tasks and references

We recruit all group roles with our agreed recruitment process, using our volunteer application form, role descriptions and recruitment guidance. Some roles require a disclosure check and reference.

  1. Learn about our Roles, tasks and references

Welcome, induction and training

We want all volunteers who are new to a role to know what to do and who can help, right from the start.

  1. See our guidance on Welcome, induction and training

Ongoing support

Whatever goals they’re helping us meet, we’re here to support your volunteer team with clear guidance and practical resources, right from the start.

  1. See the variety of ways we Support our volunteers

Reviewing your team

Each year, your group should put together a plan of what you hope to achieve, how you will fund your plan and who will be involved. We also want all volunteers to have the opportunity to share feedback about their volunteering, both informally within their team, and more formally at reviews.

  1. How to Review your team

Recognising volunteer impact

We recognise that without the contribution of volunteers, we would only be able to achieve a small percentage of our work. We want you to clearly see the difference that your volunteering makes to the lives of people affected by MS.

  1. Find out how we Recognise your impact

When a volunteer leaves

When the time comes for a volunteer to leave us, we make sure they know their time and commitment has been appreciated. We also give them the opportunity to give us feedback on volunteering with us and advise that, if they request one, we can provide a reference.

  1. Learn what to do When a volunteer leaves

Back to Volunteering with us