You are here

Policies and documents

Our policies and documents are official papers that support the way we work, set out our legal identity and report on our achievements.

See Group Handbook A4: Our legal identity, policies and rules


Our policies are adopted by the Board of Trustees and form the basis of the systems and procedures we follow.

  1. Alcohol and drugs
  2. Comments, compliments and complaints
  3. Conflicts of interest
  4. Data protection
  5. Dignity at work and when volunteering
  6. Disclosure (England and Wales)
  7. Disclosure (Northern Ireland)
  8. Disclosure (Scotland)
  9. Diversity
  10. Equal opportunities and inclusion
  11. Expenses
  12. Governance of MS Society volunteer-led groups
  13. Health and safety
  14. Lone working and volunteering
  15. Personal care
  16. Privacy
  17. Resolving volunteer issues
  18. Safeguarding adults (England and Wales)
  19. Safeguarding adults (Northern Ireland)
  20. Safeguarding adults (Scotland)
  21. Safeguarding children and young people (England, Northern Ireland and Wales)
  22. Safeguarding children and young people (Scotland)
  23. Volunteer involvement
  24. Whistleblowing
  25. Working with pharmaceutical and medical device industries

Key documents

You may be asked to provide these documents when applying for funding or working in partnership with other organisations.

  1. Together to beat MS: our strategy 2015 to 2019
  2. MS Society constitution
  3. Our impact - making a difference together
  4. MS Society annual report and accounts 2017

Need support?

Contact our Supporter Care Team to request printed copies of MS Society policies or documents.

  1. Get contact details for the Supporter Care Team

Back to Our legal identity, policies and rules