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Support and Wellbeing Team

Our Support and Wellbeing Team is here to offer telephone and email support to our Lead Support Volunteers, Support Volunteers, Group Coordinators, Forum Moderators and MS Helpline Volunteers.

See Group Handbook A2: Requirements, support, tools and resources
See Group Handbook D1: Offering MS Support

MS Support - quarterly group telephone sessions

Our Support and Wellbeing Team helps you to maintain a network of contacts through quarterly group telephone sessions with other Lead Support Volunteers and Support Volunteers from nearby groups.

We want all Lead Support Volunteers and Support Volunteers to use these sessions to talk confidentially about the role, raise any concerns, and share experiences with others who offer a similar service.

  1. Book your place at our next round of Support and Wellbeing group telephone sessions

One to one support

Lead Support Volunteers, Support Volunteers, Group Coordinators, Forum Moderators and MS Helpline Volunteers can also email the Support and Wellbeing Team to request one to one telephone support with a difficult or distressing situation.

  1. Email us at [email protected]

During induction

All Lead Support Volunteers, Support Volunteers, Group Coordinators, Forum Moderators and MS Helpline Volunteers receive a call from the Support and Wellbeing Team during induction to introduce the ways we can help.

  1. See your induction programme at Welcome to the MS Society
  2. Find out more about MS Support Induction and Support Volunteer Training

Contact us

Support and Wellbeing Team
Tel: 0300 500 8084
Email: [email protected]

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